AOHC Encore 2023-114 'I'm Fine'. Really? The Power of Human Connection

Video Transcription

Video Summary

The video features Dr. Mary Ann Orszag, a leadership and wellness consultant who discusses the signs and symptoms of psychological stress and the importance of human connection in optimizing provider well-being. Dr. Orszag shares personal anecdotes from her experience in the military and emphasizes the need for effective communication skills to build working relationships that support healthcare workers. She highlights the importance of individualizing support for healthcare workers and transitioning from burnout to wellness. Dr. Orszag also discusses the role of leadership in creating a wellness culture and fostering human connection within organizations. She introduces the concept of storytelling as a powerful tool for human connection and emphasizes the importance of active listening and asking thoughtful questions. The video concludes with a human connection exercise where participants share personal stories and discuss their experiences. Dr. Orszag provides resources for further reading and invites questions and discussion from the audience.

Keywords

psychological stress

human connection

provider well-being

communication skills

healthcare workers

burnout to wellness

leadership

storytelling