Medical Review Officer (MRO) Assistant Training-Segment 5: MRO Assistant Relationships with Employer Collection Site Laboratory Part 1

Segment 5: MRO Assistant Relationships with Employer Collection Site Laboratory Part 1

Video Transcription

Video Summary

The video discusses the relationships between the Medical Review Officer (MRO) staff and different entities involved in drug testing, including employers, collectors, and laboratories. The MRO acts as a service agent for the employer, responsible for specific tasks related to drug testing. The video emphasizes the need for a service agreement between the MRO and the employer, outlining the tasks to be performed. This agreement may include provisions for billing and payment, such as split specimen reconfirmations. The MRO's role is described as both an advocate for the employee's rights and for public safety, ensuring the integrity of the drug testing program. The video also covers topics such as shy bladder examinations, DNL isomer analysis for methamphetamine positives, and additional specimen validity testing. The procedures for contacting the Designated Employer Representative (DER), reporting test results, and handling negative dilute recollections are also discussed. The video highlights the importance of clear procedures and communication between the MRO staff and the different entities involved in drug testing. No credits were mentioned in the video.

Keywords

Medical Review Officer

drug testing

employers

collectors

laboratories

service agreement

employee's rights

specimen validity testing

communication