Systems Perspectives on Healthcare Worker Burnout and Wellbeing During the COVID-19 Pandemi-Systems Perspectives on Healthcare Worker Burnout and Wellbeing During the COVID-19 Pandemic

Systems Perspectives on Healthcare Worker Burnout and Wellbeing During the COVID-19 Pandemic

Video Transcription

Video Summary

In today's study, Dr. Bookbinder and Dr. Mazur explored the impact of the COVID-19 pandemic on healthcare workers, focusing on a systems perspective. They conducted qualitative interviews with physicians in different cities, including New York, New Orleans, Miami, and Los Angeles, to understand the structural sources of stress and burnout. They found that individual factors, such as age, experience, family situation, and race could impact how physicians coped with the pandemic. Institutional disparities in resource constraints also affected patient care and physician stress levels. Lack of trust in science and medical advances, along with societal mistrust, exacerbated stress and well-being among physicians. Recommendations were made for chief wellness officers to address system-level changes in response to these challenges. Follow-up strategies include measuring the adoption and fidelity of interventions, conducting surveys, and organizing focus groups to gauge the impact of implemented changes. Through collaboration and proactive measures, there is hope for creating positive changes in healthcare systems to support the well-being of frontline workers.

Keywords

COVID-19 pandemic

healthcare workers

systems perspective

physicians

stress and burnout

institutional disparities

trust in science

chief wellness officers

interventions

healthcare systems