How do I access my CME Transcript?
You can access and download your CME Transcript under the transcript tab or by visiting your My ACOEM profile page. For full instructions, click here.
Who do I contact with questions about my continuing education credits?
Questions regarding Continuing education hours may be sent to educationinfo@acoem.org.
What are the system requirements?
Minimum Browser Requirements: Windows 7, Mac OS X 10.9, Chrome 60, Firefox 52, Edge 14, Safari 10, or iOS 10. Internet Explorer is not recommended. Other Recommendations: It is recommended that you use a PC or MAC with an updated Internet Browser. Make sure you have pop-ups blockers disabled in your Internet browser settings.
What should I do if I am having technical issues?
The most common reason for videos not functioning properly is due to security/firewall issues. If you are unable to access, please try to:
- Refresh your browser
- Join through an alternate web browser – Chrome or Firefox are recommended
- Join with an alternate computer or tablet that is not on your company’s network
What is the refund policy?
The activity is available on-demand, and those who register will receive access automatically. Please be sure that this is the course you wish to purchase as refunds are not permitted after the transaction is complete. Once the purchase has been completed you will be granted access to the online/on-demand activity. If this purchase was made in error, do not access the course. Refund requests must be received in writing within 24 hours of the purchase to educationinfo@acoem.org. Refunds will be issued for duplicate purchases if no progress has been made in the course and will be issued minus an administrative fee of $100.00. Refunds will not be provided for courses that have been accessed and/or started.